Frequently Asked Questions

What types of tours do you offer?

We offer a range of tours including adventure travel, wildlife safaris, cultural experiences, beach holidays, and customized itineraries tailored to your preferences.

How do I book a tour with Gasy Explorer ?

You can book a tour by contacting us through our website’s contact form, emailing us directly at travel@gasyexplorer.com , or calling us or WhatsApp us at +261348039763. Our team will assist you with the booking process and provide all necessary information.

What is included in the tour packages?

Our tour packages typically include transportation, accommodation, guided tours, and some meals. Specific inclusions vary by package, so please refer to the individual tour descriptions or contact us for detailed information.

What are the payment options?

We accept various payment methods including credit/debit cards, bank transfers, and online payment systems. For detailed payment instructions, please contact us directly.

What should I pack for my trip to Madagascar?

We recommend packing lightweight clothing, comfortable walking shoes, sun protection (hat, sunscreen), a rain jacket, and any personal medications. For specific advice based on your tour, please refer to our packing guide or contact us.

Are the tours suitable for children or people with special needs?

Many of our tours are family-friendly and can accommodate children and travelers with special needs. Please let us know your requirements in advance so we can tailor the experience to meet your needs.

What is the best time to visit Madagascar?

Madagascar is a year-round destination, but the best time to visit generally depends on the type of activities you are interested in. The dry season from April to November is ideal for wildlife viewing and outdoor activities.

Do I need a visa to travel to Madagascar?

Most travelers will need a visa to enter Madagascar. Visas can often be obtained upon arrival at the airport, but we recommend checking the latest visa requirements based on your nationality before traveling.

hat health and safety precautions should I take?

We recommend consulting with your healthcare provider regarding vaccinations and health precautions before traveling. It’s also important to follow standard travel safety practices and stay informed about local conditions.

Can I customize my itinerary ?

Absolutely! We specialize in creating customized itineraries to match your interests and preferences. Please contact us with your travel ideas and we’ll work with you to design a personalized experience.

What is your cancellation policy ?

Our cancellation policy varies depending on the tour and booking conditions. For detailed information about cancellations and refunds, please refer to our terms and conditions or contact us directly.

How can I contact customer support during my trip ?

Our team is available for support throughout your trip. You can reach us via phone, email, WhatsApp or through your local guide. Contact details will be provided with your booking confirmation.

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